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Not sure if this will show as a verified purchase review as I think I ordered it a few months ago. I just started using it a week ago and I hate it. It feels nice when I’m massaging it around my face, but it never feels like I have washed it all off. One other review says if you read the directions you should have no problem. I did read the directions, and the directions on the tube say to rinse or remove gently with cotton round or cloth, so I rinsed. Here on the app it says to wipe off then optional rinse. I’ve tried both ways and wiping then rinsing seems marginally better. Either way, it feels like it leaves an oily film even though I only use this as a first step in a double cleanse. And ever since I started using it I have been having a type of breakout that I have never had, several new ones every day. My skin is super oily and while I am prone to hormonal breakouts, my skin is usually accepting of new products. Sounds like this cleanser works for some people, but it absolutely did not work for me.

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