WHAT HAPPENED?!

I was so excited when you finally restocked. Now Im disappointed because you changed the formula. Now I'm back at square one, searching for the one.

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Please explain why the formula changed

I am so disappointed and wish I had listened to the other 39 1 star reviews! The cream I just received is not the previous formula for Ice Ceramide. It smells like ‘almonds’ going on (sickly sweet) then settles into a vaguely metallic scent. The consistency is like a congealed pudding. In no way does the cream reflect the rich scent and thick creamy texture of the old formula, which resembled an ‘old school’ cold cream: soft clean scent, cool dense texture. I won’t be ordering this version again and will be writing to customer service about returning it.

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