Sorely disappointed and feel misled! Burned hair!

Bought this a few weeks ago to try and freshen up my routine and minimise heat damage but it has singed my hair multiple times now and doesn’t style my hair at all. I’ve watched all the videos on the Dyson site but no matter how I try I’m unable to get a curl that looks good or lasts more than 10 minutes, the dryer attachment leaves my hair in knots And their own brush is visibly breaking my hair off unless I use it on the medium to cool setting. I don’t think I’ve ever been for disappointed in a product and am hoping to get a refund. I’d feel too guilty to sell it on! It’s that bad!

Originally posted on Dyson

Great hair styler

Great on your hair, great overall product , performs well with gentle temperature control would highly recommend. I can’t live without my dyson hair styler, However , I recently had to replace my older model after 5 years and have to say I am not as impressed with the newer version. The WiFi connection appears to be a very unnecessary feature which appears to drive up the cost! I found the previous product expensive but now even more son. Also the round styling brush is a little too large for my mid to short length hair , which meant I had to purchase an additional brush resulting in more cost .

Originally posted on Dyson