Awful new formula.

"For Sensitive Skin". HAH. This formula can't hold a candle to the old one. The new scent and essential oils are SO strong and burn my skin during and after use. I had to return it. The texture of the foam is nice but also it didn't feel like it cleansed anything. It might work fine for some, but definitely no longer a sensitive skin product, despite the name.

Originally posted on sephora.com

The old one was my holy grail. This is unusable.

"Suitable for sensitive skin." Is this a joke? Is this an elaborate prank? The old version was my holy grail as someone with extremely sensitive skin. It was perfect, it was beautifully formulated, so gentle I could leave it on for an hour as a mask sometimes and my skin would come out flawless. Why on EARTH would you think "oh, I know how we can make this better for sensitive skin" and then dump a metric ton of ESSENTIAL OILS in there?! With how much documented research there is about how fragrance and essential oils are inflammatory for MANY people with sensitive skin, I can't bring myself to understand how the company that created the best cleanser I've ever used decided to scrap it for unusable glorified perfume that burns me. I could smell the orange and lavender in this just by opening the flap of the box, not even the opening the actual product. Who with truly sensitive skin can tolerate that much fragrance?! Especially when fragrance sensitivities... are a huge portion of the sensitive skin market. I can't use this now without a reaction. So whose sensitive skin are you actually catering to? I was a customer for years and would've been for life. Now I have no choice but to go elsewhere.

Originally posted on sephora.com