Strange Redesign

Waited literally years for this to come back and was disappointed to find that a classic was ruined. I didn't actually mind the (much) smaller size, but the introduction of a third shade is mystifying. I used SC-3 for nearly 20 years, primarily the larger lighter color. In this iteration, the color I used most is a teeny little strip. I have small hands and even I can't get one finger on that easily. Why would you suddenly make the larger color not only not the main size, but a teeny strip? I would be fine with the smaller size if I could choose which one is in the larger pan. Since I can't, this product is now useless which is a real shame because I've not been able to find a replacement. Now I suppose I'll have to try to find something else in earnest. PLEASE I BEG OF YOU JUST GIVE US THE OLD FORMULATION!

نشر في الاصل بتاريخ Laura Mercier

This is a FAIL!

I’m tired of these brands/companies who don’t take the time to really listen to their audience, which is the customer! The old version was obviously a loved item. When you have loyal customers who mention they’ve been using a product for years speaks volumes! To take that away tells me that the brand/company is really not here for the customer. It’s not just the small size of the new version, but the shades are completely off and creates a “muddy” look. There is no longevity and certainly is not pigmented. Each and every claim of this new version is a confirmed contradiction in comparison to the old one. I purchased the new one with my own money over 2 months ago and it’s still sitting in my makeup bag....unused. What a shame LM. You could have at least make the old version an option to the loyal customers out there. The new version is a COMPLETE failure.

نشر في الاصل بتاريخ Laura Mercier