Gentle and non-drying

I really love this cleanser. I find it doesn't dry my skin out and I've now bought it many times over. In recent times I've been suffering with pustular rosacea and I have found this helpful in keeping it at bay without exacerbating my skin. I also really like the smell - not perfumed, (I'm sensitive to many perfumes), but almost like fresh bread.

Originally posted on deciem.com

Product changed causing severe reaction

I've been using this brand and cleanser for a couple of years. I have very sensitive skin, especially on my face and neck to topical products. I have loved this cleanser but recently I think a formula has changed without notification and I have been waking up with swollen eyes and itchy red and patchy skin. I didn't want to believe it was this cleanser since I have been using it for a while. But I can't find out anything else I could be reacting to only on my face last night when using it after I rinsed it was almost immediate swelling and redness. I am going to see a doctor to confirm and if I am now allergic to this product I am going to be very disappointed as I just made a new order and began using after running out of my last order. It has been the only thing that has worked for me and now I don't know what I can use. I love this brand but a product change from something amazing to cause such severe reaction is really disappointing. I hope The Ordinary can look into this and make changes back to the original or remove whatever is causing reactions, because going through other reviews I see that there is an influx of recent allergic reactions to this product, which is supposed to be their most gentle cleanser highly recommended by dermatologist.

Originally posted on deciem.com