Dies after warranty

Got this as a Christmas gift in December 2023. Honestly, I really liked the product and saw a difference in my skin but in July 2025 it just stopped turning on. I contacted customer care and they said it’s probably the battery and since it is past the one year warranty, they would give me a discount code to buy another one. For the price, I expected this to last at least 3 years. For a product to cost this much, I would expect it to last more than 18 months. Really liked it, but would not recommend it due to its short life span.

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Stopped Working

This mask stopped working. Will not charge :(that hurts considering the price.

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