Dies after warranty

Got this as a Christmas gift in December 2023. Honestly, I really liked the product and saw a difference in my skin but in July 2025 it just stopped turning on. I contacted customer care and they said it’s probably the battery and since it is past the one year warranty, they would give me a discount code to buy another one. For the price, I expected this to last at least 3 years. For a product to cost this much, I would expect it to last more than 18 months. Really liked it, but would not recommend it due to its short life span.

Originally posted on sephora.com

Stopped Working

This mask stopped working. Will not charge :(that hurts considering the price.

Originally posted on sephora.com