Quality control issues/expired?

I’ve been using this product for like 2 years now. I’ve never had an issue with it and have loved using it because it has been helpful to my hair. I’m not sure what happened or if it’s an issue with quality control. The bottle I received recently was literally solid. Idk if it’s expired or what is wrong with it. But is clumpy and looks weird. I don’t think I can return this since I bought abut ago but this has never happened before. Very disappointed:/

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This exfoliating scalp scrub is gentle, effective, and a great value. I use it weekly or anytime I’ve piled on too many products and it always leaves my scalp feeling clean without irritation. I know some people mention issues with the nozzle, but rinsing it with warm water after each use has worked perfectly for me. I’m on a hair regrowth journey, and this is definitely a product I’ll keep repurchasing.

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