Why did they ruin a good thing

This was my favourite cleanser ever - the only one I’ve used that felt like it thoroughly cleaned my skin without stripping it. Like all other recent reviewers, I’m deeply disappointed with the new formula. The unpleasant smell I can handle for a good product, but the burning skin? No thank you. I won’t be repurchasing.

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I see I’m not alone.

I’ve been using this for years, and I thought my most recent bottle was defective. It smells terrible and burns my face! I thought I was imagining things, then I read the recent reviews and see that you’ve utterly ruined an incredible product. Well done.

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