Disappointed in the New Formulation

I have been using this product for over 15 years, from its first iteration as Wrinkle Resist 24 eye cream. It was then reformulated as Wrinkle Smoothing Eye Cream, and I continued to use it consistently. It was by far the best eye cream I had tried. Unfortunately, the new formulation stings the skin just outside the corner of my eyes, so there is no way I can use this any more. Why must cosmetic companies continually change products that their customers already love? So disappointing!

Originally posted on shiseido.com

Eye cream

I love the eye cream. Unfortunately it looks like someone scooped out a small portion.

Originally posted on shiseido.com